One of the key findings of our recent patient survey reinforced the view that we need to move from our GP phone triage model, back to primarily offering face to face appointments.
We will be moving to the new appointment system in the coming month, but do need to prepare patients for the impact, primarily that Face to Face appointments take longer per patient, so for the same length surgeries there will inevitably be less appointments on offer, so the wait to see a GP may increase.
So please consider the following:
We know the phones can be busy so consider:
We will monitor the impact of the changes, but please be patient. There are only so many hours in a day and GPs in the practice.
Information and links to guidance can be found on our website
Self Resolving Conditions
Viral infections - antibiotics will not help. You may be asked to do a test to help distinguish bacterial and viral infections.
Range of information and links to check symptoms and obtain advice.
Website: NHS 111 Wales
You can see the Pharmacy for the following:
Acne, Diarrhoea, Nappy rash, Athletes Foot, Dry Eye, Oral thrush, Backache (acute), Haemorrhoids, Ringworm, Chickenpox, Hay fever, Scabies, Cold sores, Head Lice, Sore throat (if over 6yrs old), Colic, Indigestion, Teething, Conjunctivitis (bacterial), Intertrigo, Threadworm, Constipation, Ingrowing toenail, Vaginal thrush, Dermatitis (dry skin), Mouth Ulcers, Verruca
ICAN - local services and drop in centre in Amlwch once a month
Website: i CAN Mental Health
Telephone: 01407 769300, Monday-Friday, 9am-4pm
111+2 - For urgent mental health support call 111 and press OPTION 2.
The service is available for people of all ages, 24hrs/7 days a week if you need to talk to someone urgently about your mental health, or you’re concerned about a family member. The number is free to call from a landline or mobile, even if you have no credit left.
Send self referral form to: Email BCU.PhysioAdminWest@wales.nhs.uk
Telephone Ysbyty Penrhos: 03000 853132
Minor Injuries Unit Ysbyty Penrhos Stanley
Tel: 03000 850022